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F.A.Q.

Frequently Ask Questions 

How far in advance should I make a reservation?

As soon as possible. Our availability changes daily and we cannot hold items without a reservation. We want to deliver the fun to everyone. However, the reality is we can only do so many deliveries each day–depending on locations, trucks and staffing. Planning ahead will guarantee your event. Online bookings within 5 days of Fri, Sat or Sun and within 3 days of Mon-Thu events must be confirmed by our staff outside of the automatic email sent after an order.

Does the price include set up and delivery?

Yes, if within our 10 miles delivery one, although additional fees may apply for areas farther out.


Do you deliver to other cities?

Yes, but once again please be aware that due to rising gas prices and the possible need for an extra truck and labor that there will be a travel fee.


How long do we get to keep the rental?

Each Rental is for up to 8 hours! There are additional fees if you would like to extend the rental time. Our standard delivery hours range from 10 am to 8 pm for online bookings.  **Please remember that inflatables are not recommended to be used after sunset unless extra lighting is used..


When do you set up?

That depends on how many rentals we have that day. Generally we arrive 1-3 hours before the rental time begins. If we have a lot of rentals that day, we may need to set up as early as 4 hours in advance. Our goal is to be at the party address at least one hour early. We need someone to be at the delivery location to open doors, gates, and locks then show us where you would like the bounce house set up.

Please note: We may deliver earlier and may pick up later!


What about parks? Do parks have electricity?

Unfortunately we don’t serve Parks 

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Please let us know if you have any question

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